The logo for regional technology solutions has a green gear in the middle.
Call 903-218-6400
Call 903-218-6400

Technology Solutions to meet your needs.

We provide quality IT and GIS Services for East Texas jurisdictions and agencies through the East Texas Council of Governments.

Customized
services

Regional Technology  Solutions provides quality IT and GIS services in a cost effective manner. Our

affordable support solutions  are administered through custom Managed Services Agreements. We can customize our services to meet your IT, GIS, business phone, aerial imagery, app building, photography, and multimedia printing needs. Schedule a consultation to see how we can build a customized plan for you!

Serving 14 counties in East Texas.

ANDERSON   CAMP    CHEROKEE   GREGG   HARRISON    HENDERSON   MARION   PANOLA    RAINS   RUSK   SMITH    UPSHUR   VAN ZANDT   WOOD

Service Level Agreements

Remote Monitoring and Support

Data Backup and Off-Site Storage

Server and Workstation Patching

Network Management and Security

Active Directory Administration

Service/Help Desk

Ticket Escalation Process

On-Site Support

New Hardware Configuration

License Renewal Reminders

Business Phone Solutions

Mapping Solutions to Connect People & Data:

Planning & Zoning Mapping

Utility Mapping

Address Data Management

Citizen Problem Reporting

Crime Analysis

Traffic Analysis

Plans & Drawings

Special Event Operatiosn

Water Distribution Data

Debris Management

Large Scale Map Printing, etc.

What's available?

City of Mineola Logo
The City of Mineola was very fortunate to collaborate with Regional Technology Solutions (ETCOG) to produce a detailed professional map for our 3,000 acres of the Mineola Nature Preserve. It was a pleasure for our team to work with the staff.
Mercy Rushing, City Administrator - Mineola

News & Safety Tips

By Regional Technology Solutions 07 Mar, 2024
The solar eclipse is fast approaching, so get ready to experience this rare event where the moon covers the sun, creating a breathtaking sight. ETCOG Regional Technology Solutions (RTS) has played an important role in enhancing your experience by determining if you are within the path of totality. The solar eclipse, marked by the alignment of the sun, moon, and Earth, resulting in the temporary obscuration of the sun's light. During this occurrence, the moon casts a shadow on Earth, offering observers a unique glimpse of the sun's corona and a twilight during daylight hours. Remarkably, half of ETCOG's 14-county region finds itself within the path of totality, positioning East Texas as a prime location for eclipse enthusiasts. This event on Monday, April 8 marks the first total eclipse visible to East Texas since 1878. To make sure you make the most of this rare occurrence, RTS has built an eclipse map that allows you to pinpoint your location within the path of totality. You can access the map to view your location by visiting go.etcog.org/2024eclipse . Beyond the eclipse map, RTS specialized in the creation of interactive solutions, ranging from customized apps to digital maps, and prints. These services are offered to city, county, and partners, showcasing ETCOG's commitment to solving local solutions and a low cost. For more local information → www.visittyler.com/solar-eclipse
Overview photo of laptop keyboard
By Regional Technology Solutions 30 Jan, 2024
The digital realm is evident in our daily lives, impacting personal, professional, and educational areas. Kids nowadays master touch screens before they can articulate sentences, diving into various digital realms. However, this pervasive online presence raises serious security concerns and cyber threats. This concern showcases the importance of Safer Internet Day, a global movement urging everyone to pitch in for a safer online world. What is Safer Internet Day? Taking place in early February, Safer Internet Day is a worldwide event. The official host in the U.S. is ConnectSafely, a Silicon Valley non-profit. Its mission - making the internet a safer, more positive space by spreading awareness about responsible and respectful tech use. Why is it important? In 2021, over 90% of people in developed countries were internet users, making them targets for cybercrimes like identity theft, financial scams, and malware. The Federal Trade Commission (FTC) reported 3.2 million identity theft cases in 2019, mostly linked to online activities, resulting in hefty financial hits. Safer Internet Day is about sounding the alarm on these threats, offering resources and intel. Tips to navigate the internet safely: Safer Internet Day is the perfect time to give your online habits a once-over. Here are some tips for staying safe: Education is Power: Stress the need to keep Personally Identifiable Information (PII) private within the organization. Establish clear online guidelines, including approved websites and applications. Reinforce the significance of creating strong, unique passwords and discouraging password sharing. Stay sharp to spot threats: Promote media literacy within the organization to identify fake news and potential scams. Heighten awareness of phishing attempts and provide guidance on avoiding them. Foster open communication channels, particularly within the organization's digital landscape. Get ahead of the game: Review and discuss the applications used within the organization, addressing any safety concerns. Strengthen digital defenses with antivirus software, parental controls, and VPN technology. Advocate for the implementation of multi-factor authentication (MFA) and regular software updates. Monitor online transactions to ensure they occur on secure platforms. Defending the Digital Turf The internet exposes everyone to cyber threats, from scams to severe data breaches. Organizations can collectively create a more secure online haven for everyone by increasing defenses and adopting safe procedures and practices. If your organization needs assistance building a plan for secure online practices, our dedicated team is here to help. We understand the dynamic nature of cyber threats and can provide tailored solutions to safeguard your organization's digital assets. Contact us today, and let's collaborate to ensure a safer and more resilient digital future for your organization.
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We’d love to hear from you. Call us at 903-218-6400 or send us a message using the form below and we’ll get back to you as soon as we can.

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